Returns & Exchanges
At Mammotion, we stand behind our robotic lawn care technology and offer a 30-day return window to ensure you are completely satisfied with your smart gardening experience. If your product does not meet your expectations, we provide a streamlined process for returns and exchanges to get you back to a perfect lawn.
Initiate Your Request
Contact our customer support team via the online portal or email to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.
Prepare the Equipment
Ensure the robot mower, charging station, and all original accessories are cleaned and securely packed in their original manufacturer packaging to prevent transit damage.
Ship to Service Center
Affix the provided prepaid shipping label to your package and drop it off at the designated carrier location, keeping a copy of your tracking number for reference.
Inspection and Refund
Once our technicians verify the condition of the returned unit, your refund will be processed to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing